FAQ

Question

Which pegs should I buy?

Answer

This is a hard question, as it is quite subjective. We believe both clothes pegs are fantastic products (otherwise we would not sell them). We use both clothes pegs; on one hand the Pincinox clothes pegs are guaranteed for longer and extremely elegant in their design. On the other hand the Brevinox pegs have a higher surface area in contact with your clothes and are available in plain and 8 fantastic colours. In short if colour is important for you go with the Brevinox, if you want something that is simple and just fantastic go with the Pincinox

Question

What is the warrantee of your pegs, are the Pincinox pegs really guaranteed for life?

Answer

Both our Stainless Steel Pegs are very high quality; we are not the manufacture but the Australian and American distributor for both. We use both the pegs and have put them through some very harsh testing.

We have been told by the manufacturer of the Pincinox clothes pegs that they have never had a return, and the original pegs are still in use nearly 50 years later. The Pincinox pegs are guaranteed for life against rust. They will never loose there spring and provided you don’t run over them with the mower or hit them with a hammer (or other similar) they should be something that you should never need to replace and will pass on to your children.

We have been told by the manufacturers of the Brevinox clothes pegs that they will last many generations. The Brevinox peg is of high quality however the manufacturer has not quantified a guarantee period; so we have guaranteed the product for 5 years, but believe it will last for much longer.

Question

Do your pegs get hot in the sun?

Answer

Under normal conditions our pegs are around 3 degrees from the air temp, to this date we have never had any feedback that they get too hot to touch however they are metal and do have the potential to get hot if misused 

Question

Why are these pegs so expensive?

Answer

These pegs are not cheap but they are a quality product; the Pincinox clothes pegs are made in France and the Brevinox clothes pegs are made in Italy. Both clothes pegs are made out of stainless steel and are shipped to Australia via air freight which is obviously quite expensive.

Question

I have seen some cheaper versions, are they as good quality?

Answer

There are some cheaper copies of the Pincinox clothes peg; Pincinox has an international patent on their design and there are some copies which are made in China. We have purchased these to test and have found them not to be as strong and they rust. To make sure you are buying quality, please look for Pincinox or Brevinox stamped into the clothes peg.
 
Question

Do you sell in bulk, can I buy wholesale?

Answer

We are focused on selling direct to the public, however we are happy to sell wholesale or in larger volumes please contact us to arrange pricing.

Question

Why are the Pincinox clothes pegs available in many sizes but the Brevinox only available in packs of 20?

Answer

The Pincinox clothes pegs are out flagship product, they are guaranteed for longer and we sell more of them. A typical sale for us would be 100 pegs for the clothes line and a pack of 20 of coloured Brevinox pegs for the kitchen. If you like the coloured Brevinox clothes pegs and would like to purchase larger quantities, please contact us for a bulk price.

Question

Why would I not just buy plastic or wooden pegs?

Answer

Plastic or wooden pegs are a cheap and affective option, we don’t believe plastic pegs are a good choice for the environment and while wooden pegs are made from a renewable resource there lifespan is so short that in our opinion they are not a great option either.

Question

I have arthritis, will I be able to use your pegs

Answer

This is a difficult question to answer as it depends on the level of arthritis you have. Generally we would not recommend our products to arthritis sufferers however the Brevinox pegs do offer more leverage than the Pincinox pegs. If you really like our product and want see if it is suitable for you we recommend purchasing a sample pack

Question

Can I pick up my order?

Answer

Unfortunately we don’t have facilities that allow for pickup
 

Question

Where are you located?

Answer

Our head offie is located in Sydney Australia

 
Question

When will I receive my order?

Answer

We send our orders out via Australia post, your order will be dispatched the same day or the following day.

If you have any other questions that have not been answered here, please send us an email and we would be glad to answer your question

 
Question

What is the size of your pegs?

Answer

At their widest point they measure as follows

Pincinox 19mmx8mmx63mm

Brevinox 32mm14mmx70mm

See picture below, Brevinox is on the top and Pincinox is on the bottom

stainless steel pegs
stainless steel pegs